At the Knaus Owners AGM at Peterborough in April 2006, several members asked if part of the website could be set aside for reporting good and bad service by Knaus franchises, as there was a growing concern over the quality of service being offered once the sale had been made.  This web-page is a response to that request.

If you would like to report good or bad service please send me an email and I will update the web-page manually. 

Please bear in mind that the website is open to the general public and you should be prepared to support your comments if necessary.  That said, this is an opportunity to encourage certain dealers to take note of a ground-swell of current Knaus owners who have the power to influence potential future customers.  I feel sure also that the Knaus Tabbert Group (manufacturers) in Germany will have an interest in your comments.

 Bouquets

Val Provoost says;

"Vanomobil is a big camper supplier in Wevelgem, Belgium. They tell me that they hold certain stocks like, for instance, the rear light lens and that spares are available from Knaus. They are a company that I hold in high regard. We have never bought a camper from them but that doesn't affect the level of service you get from them . Cracking service, pleasant staff and they always, for us at least, have gone the extra mile and more. Oh yes, and the coffee is excellent too!"

Gay and Chris Rose say of Southdown Motorhomes in Portsmouth:

"We really appreciated the speed and courtesy with which our problems were dealt with - to say nothing of the kindness of an electrical connection when we had to stay the night before."

And add of the nearby Compass Rose pub:

"We are the couple that you looked after so well last Monday and Tuesday whilst we were having our Motorhome tended to!"

Also in the area is a Morrisons supermarket and a cash machine.

 Brickbats